Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Vehicle details (when needed for support)

  • Radio ID (ESN) for activation assistance

Non-Personal Information

  • Browser type and device information

  • IP address

  • Website usage data through cookies and analytics tools


2. How We Use Your Information

We use your information to:

  • Provide activation, troubleshooting, and technical support

  • Respond to customer service inquiries

  • Process service-related requests efficiently

  • Improve our website and overall user experience

  • Communicate important updates about our services

We only collect information necessary to provide reliable and efficient support.


3. Sharing of Information

Radio For VehicleXM does not sell, rent, or trade your personal information.

We may share information only in limited cases, such as:

  • When required by law or legal process

  • To protect our rights or prevent fraud

  • With trusted service providers who help us operate our website or deliver services (under confidentiality agreements)

We may assist customers with services related to SiriusXM, but we do not control or manage their subscription databases.


4. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. While no system is completely secure, we take reasonable precautions to safeguard your data.


5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve website functionality

You can disable cookies through your browser settings; however, some website features may not function correctly if cookies are turned off.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content and encourage you to review their privacy policies separately.


7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for communications

To exercise these rights, please contact us using the information on our Contact page.


8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.


9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review this page regularly.


10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Radio For VehicleXM through our official support channels.

Your trust is important to us. Radio For VehicleXM is committed to transparency, protecting your information, and providing reliable satellite radio support services.